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Essential Information

This Privacy Policy aims to provide you with information on how personal data is collected and processed through any engagement with the company, such as contacting, contracting, or corresponding, using services, accessing the website, or providing personal information through various means, including participation in courses, surveys, events, promotions, newsletters, or testimonials.
It is important to read this Privacy Policy along with any other privacy policy or fair processing notice provided on specific occasions to fully understand how and why personal data is used. This Privacy Policy supplements other notices and does not override them.
By engaging with the company's services, users understand and consent to the processing of limited special categories/sensitive personal data, as well as data of minors if applicable. All such data is protected at higher standards than conventional data.
Minors must use the website and services under parental supervision and consent. Parents or guardians are liable for their child's/ward's use of services and provide consent to the processing of their child's/ward's personal data.

#1 User Information We Receive Through Services

We collect information about you directly from you, from third parties, and automatically through your use of our Services or interactions with us. We may combine the information we collect from these various sources.
Directly Collected Information
We collect Personal Information that you provide to us voluntarily (online or offline), including when you: respond to an advertisement; participate in a survey or a drawing; request information; set up a Social Network or other Site profile; use our Services or one of our Apps; use the chat, SMS, or email functionality on our Site to contact us; or otherwise interact with us online or offline. The exact nature of the Personal Information may vary depending on the type of response or service requested, but could include name, contact details, date of birth, financial information, demographic information, and other information.

#2 Data Use in Practice

This information is used to carry out business functions, registration and records management. Additionally, this information may be used for:
  • Internal marketing purposes and online behavioral advertising, which include, but are not limited to, sending you material about products, services, updates, etc. that we think may be of interest to you;
  • Fostering communication and awareness of our site, programs and events through social networks and vis-à-vis any of digital platforms;
  • Sharing with our education partners, and approved select vendors or associates who are performing services on our behalf;
  • Analyzing and improving website and service performance and delivery, analyzing how sites and services are being accessed and used;
  • Testing, correcting and improving our content, applications and services;
  • Developing new applications, products and services;
  • Improving customer/student experience and retention, analyzing outcomes and preferences.

#3 Affiliate Links

We collect personal information from various sources, including partners and public databases. We may combine this data with other information we hold to improve our services and identify potential new clients.

#4 Privacy and Data Security

  • The Company is committed to protecting personal information which it collects.
  • The Company adopts the requirements of the APP as reflected in this policy.
  • The Company will only collect:
    • (a) personal information (including sensitive information):
    • (i) by lawful and fair means; and
    • (ii) from the individual to whom the information relates, unless the University is required or authorised by law to collect the information from another person;
    • (b) personal information (other than sensitive personal information) if:
    • (i) the information is reasonably necessary for, or directly related to, one or more of the Company’s functions or activities; or
    • (ii) the University is required to collect the information by, or is provided with, the personal information under, an Australian law; and
  • The Company will store personal information securely. The Company will take reasonable steps to protect personal information from misuse, interference, loss or unauthorised access, modification or disclosure.
  • Access to personal information will only be provided to Company Council members, employees, contractors who require access to the information to undertake their role at the Company.

#5 Phone Contact Information

Please feel free to contact us if you have any queries or require more details about this Privacy Policy.

#6 General Principles

Data Protection and Third-Party Engagement
Your personal information will be kept confidential and will not be shared with third parties unless legally required or part of fulfilling the contract. Once the contractual obligations are met, your data will be secured and later deleted following legal requirements unless you consent to further use. For contractual purposes, your essential information, like name and address, will be provided to suppliers for delivering services.